Thank you for visiting Shipping Policy.

All products you buy on damewarmer.com are shipped from China. Below is our detailed shipping policy:

Processing Time:

Once your order is placed, we need 1-2 working days for preparation to ensure quality. We will conduct another round of quality inspection before packing.

Tax Explanation:

Customs duties are borne by us, you only pay for the product, no additional costs

Holidays or peak seasons:

During holidays or peak seasons, the carrier may take longer than usual to process your package, and tracking information may not be updated for 1-2 days. Please allow the post office more time to ship your package and update your tracking information. In the meantime, you can always email support@damewarmer.com to check on the status of your order. The expected arrival time of your order may be adjusted according to the actual situation, please understand and wait patiently.

Notice:

* Order processing time is Monday to Friday (excluding holidays)

* Shipping times exclude clearance/customs delays.

* All of our products are carefully packed and delivered via FedEx and USPS. We do not support express options, but we will choose the closest and fastest logistics carrier to your location to arrange delivery of your order.

* We are not responsible for delivery issues caused by incorrect customer-provided addresses. Please provide the correct address when placing an order.

* After the product is shipped, your email will receive the logistics information belonging to your order so that you can check the logistics progress.

If you have any questions, please contact us by email support@damewarmer.com, we will reply to you within 24~48 hours after receiving the email.

Customer Service Support:

Email: support@damewarmer.com

Tel:+86 180 2239 4506